Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of fitallsports.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***i –
The goods are received. Overview of this products see on youtube channel-overview. In the near future i will take a detailed overview of this product.
K***a –
At a height of 173 weight 75 took l all approached.
A***v –
I have a height of 206 and a weight of 105 kg, the size of 3xl sat well
Customer –
Super
K***l –
I liked it very much, sat down well, the size of which i ordered, there was no smell, walked about a month, the goods are satisfied
K***n –
Delivery is very fast, less than a month. Seams quality, soft. With the size only lost probably-on the height of 178 took m and they slightly behind when squats slide, but the shorts save xd had to take l.
G***a –
Excellent value for money
M***a –
Best quality and good shipment
S***e –
Perfect…highly recommend!
A***v –
The XXL size is little small for my height (186 cm) It will be nice, if the pants will have more length – for example +8 cm more It is nice synthetics wear, but thin and you feel cold (+26 C). I plan to try it in gym, but I fear what I will sweat and smell not well. Anyway it is a funny thing to bring something new in your relationships with wife, if you will use it as a homewear sometimes 🙂
J***z –
The size a little small
R***n –
great.. fast delivery.. recommended
I***y –
Perfect tights. Second pair. Delighted! Xl with 80 kg and 187 cm
V***n –
It came in 17 days, on may 12 ordered, on may 29 already came, the quality of good does not smell anything, i usually wear clothes size m, i ordered the same and did not lose, everything was perfect, the only thing is unclear why such seams on the ass, the store recommend
A***v –
Very fast delivery yes poland!
V***v –
I order a second time, different colors for different training, the quality is good, from washing do not spread, the main thing is to wash at 30 degrees.
O***o –
Wow Super fast. Height of 1,78 cm, 82Kg great product
P***v –
great fit, will buy more.
M***a –
Very good leggings. Come fast enough. Lungs and at the same time do not shine through. The husband is happy.)
J***y –
Arrived in 43 days. Perfect.